Available now · Hoffman Estates, IL (Chicago area)

Sultan Musa

Senior DevOps / SRE Engineer — 10 years across AWS, Azure & GCP, now building AI engineering systems

I design and operate cloud infrastructure that stays up: multi-region disaster recovery, Kubernetes platforms, and release automation for regulated financial-services systems. Lately I've been applying that same reliability discipline to AI systems — retrieval pipelines, agent tooling, and the evaluation harnesses that keep them honest.

Projects

Personal project

Kubernetes Incident Context & Investigation Assistant

Problem: when a pod crash-loops or a service degrades, on-call engineers lose time manually correlating Kubernetes resource changes, logs, and runbooks before they can even start fixing anything.

Approach: built a PydanticAI investigation agent with five read-only tools that pulls Kubernetes resource history and deduplicated logs against Elasticsearch-indexed evidence, forces every claim to cite a concrete source, and separates confirmed observations from hypotheses so it never asserts something it didn't actually see.

Outcome: validated with 22 automated tests across three failure scenarios and a 30-case benchmark tracking retrieval quality, latency, and cost.

Stack: Python, Kubernetes, Elasticsearch, PydanticAI, Grafana
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Client work

Flower Store: AI ordering assistant

Problem: a small retailer needed to take orders conversationally against live, changing inventory without a person picking up every call or chat.

Approach: built a LangChain/LangGraph conversational ordering flow backed by a RAG pipeline over live product and inventory data, deployed on Cloudflare Workers with Stripe checkout built directly into the flow so an order could close without a handoff.

Outcome: delivered and running in production for a paying client.

Stack: LangChain, LangGraph, Cloudflare Workers, Stripe
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Experience

Sr. Site Reliability Engineer, Post-Trade Processing Platform

Broadridge Financial Solutions

20+ Terraform stacks across primary and DR regions, cross-region S3 replication with zero-downtime failover, incident response and release automation across 12+ microservices.

09/2025 – 07/2026

DevOps / Infrastructure Automation Lead

Broadridge Financial Solutions

Led IaC initiative automating VM provisioning across 4 global datacenters; converted PowerShell automation into Jenkins CI/CD pipelines.

04/2025 – 09/2025

Blog

What does an AI engineer actually do? Notes from building my first RAG pipeline

Ten years of DevOps work didn't tell me what an AI engineer's day-to-day looks like, so I enrolled in a hands-on buildcamp to find out. Here's what building a retrieval pipeline from scratch actually involved, and where my reliability instincts helped and where they didn't.

All posts